Frequently Asked Questions

Have a Question? Please Review our FAQs Below or Contact Us



What should I expect during this partnership?

After you schedule your initial phone consultation, we’ll begin by getting a detailed history or your health. We call this your living matrix. This gives us your unique story and acts as the starting point of your healing process.

Then, your journey to health will be personalized to your unique needs based on the program/s or service/s you select.

Through the entire process, you will be driving the direction of your care with our complete support.

What is Holistic Icon?

Holistic Icon is a Functional Medicine practice that follows a holistic approach to wellness and prevention. To learn more, please visit our About Holistic Icon page.

Do you accept insurance or Medicare?

Holistic Icon does not accept insurance or Medicare for our programs or services. Because of this, you may want to consider programs designed to give individuals tax advantages, which help offset healthcare costs, such as Health Savings Accounts (HSAs), Medical Savings Accounts (MSAs), Health Flexible Spending Accounts (FSAs) or Health Reimbursement Arrangements (HRAs).

Your insurance CAN be billed for the lab testing. Holistic Icon uses:

  • True Health Diagnostics for functional labs
  • Spectracell for micronutrient testing
  • Immuno Labs for food sensitivity
  • Diagnos Techs for functional analysis of stools
  • Diagnos Techs for salivary hormone testing
  • Cyrex Labs for detailed food analysis and antibody analysis

In addition, Holistic Icon offers discounted supplements through our shop.

Why do I need a wellness team and a program?

When people are sick or have a disease it is because there has been a systematic failure and long-term disturbances that created the disease process. It takes time and testing to get to the multiple factors environmental, mind-body connection and genetic makeup influencing the disease process. We have to identify the triggers and tease out the factors that keep you sick including toxins, hormonal imbalance, inflammation, digestive dysfunction, psychological and spiritual dysequilibrium. To change how the systems function and to keep on the track of healing, we all need support and community. The one pill for every ill has not worked and so we need to think outside the box. You become a partner with us and the team supports you attain the mutually determined goal.

Will Dr. Chellam be my primary care physician?

Dr. Chellam is board certified in Internal Medicine. She will be able to address all of your health care needs in the visit. However, she cannot function as your primary care provider in the sense the insurance determines this. You will need to maintain a separate PCP for insurance purposes. If you do not have a PCP, she will recommend one for you at Providence Park or Henry Ford. She has worked with many of the excellent doctors who understand what she does and be willing to support you in your healing care.

If I have an emergency or need to be seen after-hours, what should I do?

If you have a current emergency please call 911 or go to your nearest E.R.

Holistic Icon can see you for acute outpatient illness, however, Dr. Chellam does not do rounds in the hospital. Our office hours are for outpatient care and healing. After hours, the office has partnerships with urgent cares and this can be obtained once you sign up.

Can I release my prior records to Dr. Chellam for review?

Yes. These can be uploaded to through the Patient Portal.

Can I consult with Dr. Chellam if I live outside of Michigan?

Yes of course! Consultations can be done through Telehealth, ZOOM appointments or healthtap.

Is Dr. Chellam available for speaking events?

Yes of course. Dr. Chellam has been participating in education and speaking for some time. It is her passion to educate the community and create an awareness of true healing and health and the empowerment each person has to remain healthy.

Contact Us

Holistic Icon
Dr. Nisha Chellam, MD
PO Box 130582
Ann Arbor MI 48105


Mon-Wed | 9 am – 5 pm
Thurs-Sun | Closed



Still have a question? Please send us a message.

Holistic Icon

Dr. Nisha Chellam
PO Box 130582​
Ann Arbor, MI 48105

Contact Us


Mon-Wed | 9 am–5 pm
Thurs-Sun | Closed